Privacy Policy

1. Information We Collect

a. Personal Information

We may collect personal information that can be used to identify you, such as your:

• Name
• Email address
• Account username or profile information (if applicable)

We may collect health information, such as your:

• Injection Schedules
• Medication Details
• Other health-related data that you voluntarily provide through the App

This information is only collected when voluntarily provided by you, such as when you create an account or contact us for support.

b. Non-Personal Information

We may collect non-personal information that cannot be used to identify you, including:

• Device type (e.g., iPhone, Android)
• Operating system version
• IP address
• Game usage data (e.g., gameplay statistics, in-game achievements)
• General location data (e.g., country or region)

c. In-App Purchases

When you make in-app purchases, we may collect transaction details. However, we do not collect or store your payment information (such as credit card numbers). All payment data is handled by third-party payment processors (e.g., Apple App Store, Google Play).

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To provide, maintain, and improve the App.
• To personalize your experience within the App.
• To send you updates, notifications, or other communications related to the App.
• To respond to customer support inquiries.
• To analyze usage trends and improve our services.

3. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

• Service Providers: We may share information with third-party vendors who assist us in operating the App or providing services (e.g., cloud hosting, analytics).
• Legal Requirements: We may disclose your information if required by law or in response to a valid legal request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Third-Party Services

The App may contain links to third-party websites or services, such as social media platforms or external game features. We are not responsible for the privacy practices of third-party services. Please review their privacy policies before using those services.

5. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

6. Health Data and Regulatory Compliance

Since TrackIt deals with sensitive health-related data, we adhere to the following regulations:

• HIPAA (Health Insurance Portability and Accountability Act): TrackIt takes measures to ensure that your health information is protected in compliance with HIPAA, where applicable. Any health information you provide will only be used for tracking purposes and shared with healthcare providers with your explicit consent.
• GDPR (General Data Protection Regulation): If you are located in the European Economic Area (EEA), we ensure that any personal data collected is processed in accordance with the GDPR. This includes your right to access, correct, or delete your information.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law. Non-personal information may be retained indefinitely for analytical purposes.

8. Children's Privacy

The App is not intended for children under the age of 17. We do not knowingly collect personal information from children under 17. If we become aware that a child under 17 has provided us with personal information, we will take steps to delete such information.

9. Your Data Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

• Accessing the personal information we hold about you.
• Requesting the correction or deletion of your personal information.
• Opting out of certain data collection or sharing practices.
• Withdrawing your consent to the processing of your personal information.

To exercise any of these rights, please contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy here, and the date of the last update will be revised. Your continued use of the App after any changes means you accept the updated Privacy Policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us.